Shipping policy
Shipping Policy
Effective Date: August 24, 2026
Thank you for shopping with Omlief. We are committed to providing a smooth and reliable shipping experience for every customer.
Order Processing
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Orders are typically processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed on the next business day.
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Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Times
For orders within the United States:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days, when available
Please note that shipping times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method.
From time to time, Omlief may offer free shipping promotions. Any applicable promotion will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email. You can use the tracking number to monitor your package's delivery status.
Please allow up to 48 hours for tracking information to become available after receiving your shipping confirmation.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Lost, Stolen, or Damaged Packages
Omlief is not responsible for packages that are confirmed as delivered by the shipping carrier but are subsequently lost or stolen.
If your package arrives damaged, please contact us as soon as possible and provide your order number and photos of the damaged package and items.
Shipping Delays
While we do our best to ensure timely delivery, Omlief cannot guarantee delivery dates once an order has been handed over to the shipping carrier.
Unexpected delays may occur because of severe weather, carrier disruptions, holidays, customs issues, or other unforeseen circumstances.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team.
Omlief
Email: [Your Customer Support Email]
We appreciate your business and thank you for choosing Omlief.